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Integration of an acquired company

Period 2010, February
Roles Advisor/Project Expert                  


Short description of the background and assignment
Syntrus Achmea acquired a company that needed to be integrated. The programme manager responsible wanted a clear picture for himself and all involved stakeholders how to manage the integration before 1/1/2012.
Responsibilites
  • Ensure a solid basis for timely realizing the programme
    • Who does what in what order: PFD+
    • Challenges, risks and issues
    • What decisions that must be made
Challenges
  • Expectation of the different stakeholders; especially of the acquired unit
  • Cultural difference between Syntrus Achmea and the acquired unit
  • Slots of time available for the actual integration due to reporting, other projects, etc
  • Internal rules and regulations
Achievements
  • A Product Flow Diagramplus
  • A list with decisions to take and possible options
  • A document with all relevant observations, risks and issues
  • Some good advise to stay out of personal trouble
Learning Experiences
  • High level agreements need to be spinned in a way so that they are practically achievable
  • Ensuring that 'dead periods' are well known; e.g. freeze periods due to system maintenance, reporting activities, etc
  • The unmovability of internal rules and regulations